Are your venues easy to find?

Yes, all our venues are easy to find, maps can be found via http://www.colchester.gov.uk/maps

How many people can you accommodate?

It depends on what space is hired and what layout is chosen. Please see the relevant venue below:

Is the venue safe to visit?

We are proud to have received recognition from Visit England that ‘We’re Good To Go’ which means our venues follow government and industry COVID-19 guidelines.

We are following Government advice closely and responding to any new recommendations that will ensure our venues remain safe and welcoming for all.

On 8 December 2021, the Prime Minister announced that England will move to Plan B following the rapid spread of the Omicron variant in the UK. This means that from Friday 10 December 2021, face masks will be compulsory in most public indoor venues – this includes all our venues.

You’ll continue to see measures, such as hand sanitiser stations, and we continue to frequently clean and sanitise touch points across the venue, both front of house and backstage areas.

• On arrival at our venues, please scan our test and trace QR code

• Hand sanitiser stations are available for your use

• Please socially distance where possible such as when queuing

Colchester Events takes the health and safety of its staff and customers extremely seriously. All staff are required to take lateral flow tests before coming to the venue; and all staff wear face masks within the venue.

Are your venues suitable for wheelchairs and pushchairs?

Yes, our venues are fully accessible; the only restrictions apply to Castle Park where some historic areas such as the Bandstand and the boating lake can only be accessed by steps. Our disabled facilities vary across our venues but most include toilets, induction loops, level access into function rooms and wide doorways. We also have baby changing facilities. Please discuss any particular needs with the Events Team in advance.

Who will be our contact on the day?

For support on the day, please approach the Duty Manager who you will be introduced to in advance or on the day of your event.

How will our room be set up?

Room plans are for guidance purposes only and tables will be laid out as closely as possible to your requests. We will try to accommodate any last minute changes to your plan. A final plan will be agreed with the client and the Events Coordinator prior to the event.

Is there parking available?

The Castle
There is vehicle access to the Park for your caterers, entertainers or for equipment loading which can be accommodated by prior arrangement only. Numbers will be limited to one or two vehicles. Vehicles must drive no faster than 5mph, with hazard lights on. The park entrances are protected by bollards which we will lower to allow entry & exit only, between times the bollards will be raised.

The Town Hall
A limited number of car parking spaces are available at the Town Hall which may be included in your package.

Castle Park
The closest parking to Colchester Park is Leisure World which is a pay and display car park; additional car parking space can be hired at Kings Meadow.

Charter Hall
Has in excess of 500 parking spaces with an overflow available.

Can we display banners or literature?

The Castle
It is possible to use banners internally in some instances, although, due to the historic nature of the venue, nothing should be attached to the walls, fixtures or fittings by tape, blue tac or nails. Due to planning laws we are unable to display banners outside of the building.

The Town Hall
It is possible to display banners internally in some instances, although, due to the historic nature of the venue, nothing should be attached to the walls, fixtures or fittings by tape, blue tac or nails. We are also able to place posters in the external display cabinets or in some internal areas of the Town Hall.

Castle Park
Banners can be displayed if permission is granted. Please contact us for availability/permission.

Charter Hall
A prime location for the display of banners is available outside the building which is seen upon entry to Leisure World. For the best results we recommend a 8′ x 3′ weather proof banner. We also have A1 poster boards located outside the building and noticeboards and flyer holders around Leisure World, as well as A4 Clip frames in the toilets. Please speak to the Events Team for more information.

What AV equipment do you have on site?

The Castle
A TV Monitor can be hired at an extra cost. Free internet access is available. Please talk to the Events Team regarding your requirements.

The Town Hall
Some rooms within the Town Hall have a basic microphone, speaker set ups, a smart board and large screen monitor. Projector screens can be supplied if required, however The Town Hall does not supply projectors, we hire these in externally. All equipment used will be charged for. Free internet access is available.

Castle Park
We can hire in any AV you require at an extra cost, but we do not have any on site.

Charter Hall
Technical specifications can be provided upon request. Most equipment will be hired in externally and provided to you via a production company and technician. Please talk to the Events Team regarding your requirements.

Is alcohol permitted at my event?

All of our venues are licensed but there are some restrictions.

The Castle
Alcohol consumption is limited to certain areas within Colchester Castle.

The Town Hall
Drinking alcohol outside of the Town Hall, on the High Street is restricted.

Castle Park
Limitations apply in certain areas or situations in Castle Park.

Charter Hall
Drinking Alcohol outside of Charter Hall is not allowed. You may not supply your own alcohol.

What kitchen facilities are available?

The Castle
There are no facilities for caterers within the Castle and any hot food must be prepared off site. Our in house caterers can provide you with the best facilities for any of our venues. No food or drink can be consumed in public areas until after 5pm. Food and drink may only be consumed in the areas agreed with museum staff.

The Town Hall
There is a small kitchen and preparation area which are suitable for most types of catering. Our in house caterers can provide you with the best facilities for any of our venues.

Castle Park
If hiring a marquee for an event, your caterers will be able to bring a field kitchen from which they can cater from.

Charter Hall
There are no facilities for caterers within the Charter Hall and any hot food must be prepared off site.

Can we decorate the venue with fresh flowers and greenery?

All fresh flowers and greenery must be treated to avoid any chance of pest, insect, bug infestation in the Castle. We will need verification from a professional florist that this has been done. We do not allow any living plants/trees/wildlife/pets within the building. Fresh petals cannot be thrown inside the Museum, but artificial petals are permitted.

Can we play background music for our event?

Yes, please supply your music on a CD or portable music device (smart phone, mp3 player); this can be connected to our player by a lead. We recommend testing your music before your event. You will also need to nominate someone on the day of your event to operate the music player.

Are there any other restrictions we need to know about?

Due to the nature of our buildings, all décor for your event must be discussed and agreed with the events staff in advance. The use of Helium Balloons is prohibited in all of our venues. Nothing can be attached to the walls/ceilings in any area of the building, we are Grade 1 listed, and have very strict guidelines on this.

Regarding Colchester Castle, party poppers and bubbles are prevented in the Castle and any ‘sparkles’ must be easily swept away post event. The Museum staff work carefully to ensure that we balance the conservation requirements of the building and collection, whilst still helping you to create a personal touch for your day.

In Castle Park nothing can be attached to the walls in any area of the structure or park.

Please discuss your ideas with the events staff who can advise on the best way to achieve this as compromise may be necessary.

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